Airbnb chat support

This plan is our chat support plan where our team will handle conversations and inquiries with your guests. This will save you time on:

• Answering inquiries from guests
• Answering any questions from guests (eg. how do I turn on the fireplace?)
• Customer service 
• Providing check-in instructions
• Gathering feedback from guests to improve your Airbnb
• Writing guest review
• Supporting guests with check-out instructions

We aim to maintain a 100% response rate and provide response times within the hour, which helps increase your listing's visibility.